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Account Administration

  • Where can I find my API key?
  • What is included with my premium data subscription?
  • Can I cancel my premium data subscriptions at any time? How do I cancel my subscription?
  • How do I know what kind of account to create?
  • How can I upgrade my subscription to more years of history or to a different payment plan?
  • Can I switch my account type (e.g., from Personal to Business or Academic etc.)?
  • How do I request a refund?
  • How do I change my credit card number or other payment details?
  • Can I switch to invoiced payments for premium data?
  • Where can I find a list of all my premium subscriptions?
  • I am encountering an error stating “Access to this application is denied due to a policy”. How do I access my account?
  • How do I activate my Okta account?
  • How do I set up my Okta account?
  • I need help with my Okta account. How do I contact the account administrators?
  • How do I delete my account?
  • How do I reset my password?
  • How do I access Nasdaq Data Link through Okta?
  • How do I reset my MFA?
  • How do I manage my Okta account settings?
  • I am a personal user/academic individual... why am I required to have an Okta account?
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